How do I pay?
Continue from checkout to Paystack to pay using the available payment methods. Payment is confirmed only after the transaction is verified securely on our server.
I paid. Where is my data?
Automatic data delivery is not active yet. Payment and delivery are separate. Check your order status: an order shows Delivered only when it is both paid and marked delivered.
What do the payment and delivery statuses mean?
Payment says whether Paystack reported a payment: awaiting, received, failed, not completed or refunded. Delivery is separate: not delivered yet, being processed, delivered, failed or cancelled.
I do not see an old order.
Your account lists only purchases made while signed in to it. Guest purchases and older orders are not linked automatically.
My payment page was closed or stuck on pending.
Open Transactions and use Refresh. If the confirmation page is open, use its Check again button. Keep your reference handy: it is shown on Transactions and the confirmation page.
Can I cancel or get a refund?
A completed payment cannot be cancelled from this site. Any outcome would be reviewed once a support channel is available. We have not set refund deadlines or entitlements.
Is email required?
No. Email at checkout is optional. Leave it blank if you do not want to provide one. Your recipient phone number is still required.
Contact
Support contact details are not published yet. Until a channel is available, keep your payment reference and screenshots of the order status from Transactions so the issue can be reviewed later.
- Check Transactions for the latest status.
- Read the Terms and Privacy Policy.